Privacy Policy

Effective Date: 28 October 2025

1. Who We Are

Trech Hub (“we”, “our”, “us”) is a digital-marketing, web-development, and IT-consultancy brand operated by Daniel Ddungu as an independent professional based in Madrid, Spain.
We act as the data controller for personal data processed through our website and in connection with our professional services.

2. Laws We Comply With

  • EU General Data Protection Regulation (EU 2016/679)
  • Spanish Organic Law 3/2018 (LOPDGDD)
  • UK Data Protection Act 2018 & UK GDPR
  • California Consumer Privacy Act (CCPA/CPRA)
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Other applicable national privacy laws in the countries where we operate or provide services.

When these laws differ, we apply the highest standard of protection applicable to the data subject.

3. Data We Collect

We may collect the following categories of personal data:

Category Examples Source
Identification Data name, email address, phone number, company name, job title provided by you (e.g., forms, emails)
Professional and Contract Data project briefs, service requests, agreements, billing information you or your organization
Technical Data IP address, browser type, operating system, referring URLs collected automatically via cookies and analytics
Usage Data pages visited, time spent on site, interactions analytics tools (e.g., Google Analytics)
Financial Data limited billing details (processed through secure payment providers) during transactions or invoicing

We do not intentionally collect sensitive data (e.g., health, religious, biometric) unless required for a specific, explicit purpose and with consent.

4. Purposes and Legal Bases for Processing

We process personal data only where a lawful basis exists under Article 6 of the GDPR or equivalent laws.

Purpose Legal Basis
Responding to inquiries and requests Legitimate interest (Art. 6 (1)(f)) / Contract necessity (Art. 6 (1)(b))
Providing services and project management Contract necessity (Art. 6 (1)(b))
Invoicing and tax compliance Legal obligation (Art. 6 (1)(c))
Marketing and updates (with opt-in consent) Consent (Art. 6 (1)(a))
Website analytics and security monitoring Legitimate interest (Art. 6 (1)(f))
Legal claims and defence of rights Legitimate interest / Legal obligation

For users outside the EU, processing may also rely on legitimate business interests balanced against your privacy rights.

5. International Data Transfers

Because Trech Hub uses global tools (e.g., Google Workspace, Zoho, Microsoft 365, Stripe), personal data may be transferred outside the EU/EEA.

Where such transfers occur, we rely on:

  • Adequacy decisions issued by the European Commission or UK authorities; or
  • Standard Contractual Clauses (SCCs) and supplementary safeguards (encryption, access controls).

You can request a copy of these safeguards via privacy@trechhub.com.

6. Data Retention

We retain data only for as long as necessary for the purpose collected, plus any period required by law (typically up to 5 years after the last interaction).
When data are no longer needed, they are securely deleted or anonymized.

7. Data Sharing

We do not sell or rent personal data.
We may share data only with trusted third-party processors that support our operations:

  • Hosting and infrastructure: IONOS / Cloudflare / Google Cloud
  • Email and communication: Zoho Mail, Google Workspace
  • Analytics: Google Analytics (anonymous IP enabled)
  • Payment and billing: Stripe, PayPal, Zoho Books
  • Professional tools:com (Integromat), CRM, project management

Each provider operates under a Data Processing Agreement ensuring compliance with GDPR and equivalent frameworks.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

EU / UK Users (GDPR) US / California Users (CCPA) Canada (PIPEDA) / Other Regions
Access and receive a copy of your data Know what personal information we collect Access and challenge accuracy of data
Rectify inaccurate data Request deletion (“right to delete”) Withdraw consent at any time
Erase personal data (“right to be forgotten”) Opt out of data sale (if applicable – we do not sell) Request erasure or block use
Restrict or object to processing Non-discrimination for exercising rights Obtain information on third-party transfers
Port data to another provider Receive equal service regardless of privacy choices

To exercise your rights, email privacy@trechhub.com with the subject “Data Rights Request”.
We will respond within one month (or the period allowed by your jurisdiction).

9. Children’s Privacy

Trech Hub’s services and website are not directed at children under 16 years old. We do not knowingly collect information from minors. If you believe a minor has submitted data, contact us to delete it.

10. Data Security

We apply technical and organizational measures to protect data, including SSL/TLS encryption, multi-factor authentication, secure password management, and access restriction on a need-to-know basis. Despite these measures, no system is 100 % secure; users should also implement personal safeguards.

11. Marketing Communications

We only send emails or newsletters with your explicit consent (opt-in). You may unsubscribe at any time via the link in our emails or by writing to privacy@trechhub.com.

12. Automated Decision-Making and Profiling

Trech Hub does not perform automated decision-making that produces legal effects on individuals. Any marketing profiling is limited to basic segmentation for relevant communication.

13. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. We recommend that you review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or technical changes. The latest version will always be posted on this page with the effective date shown above.

15. Contact and Supervisory Authority

If you have questions or concerns about our data processing practices, contact:
Email: privacy@trechhub.com
Postal Location: Madrid, Spain

If you are an EU resident, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

© 2025 Trech Hub — All rights reserved.